| Q: |
Do you sell direct to
the public? |
| |
Namco
products are only available from our extensive
national distributor network. Brownbuilt products
are available to major corporate accounts and
large projects, as well as through Brownbuilt
distributors. |
| Q: |
Where is my nearest
distributor? |
| |
For
information concerning your nearest distributor
refer to the distributor network listings
accessed through the Namco and Brownbuilt product
sections of this web site. |
| Q: |
Are
Namco and Brownbuilt products available
nationally? |
| |
Brownbuilt
Pty Limited has a sales office in most states and
a national network of distributors |
| Q: |
What is the freight cost
for products? |
| |
Freight
costs are dependent upon location, quantity of
product and site access, individual enquiries
should be directed to the Sales Office in each
state. |
| Q: |
What is the availability
of spare parts? |
| |
Brownbuilt
Pty Limited supplies an extensive range of spare
parts to support customer products. Individual
enquiries should be directed to your nearest
state branch or distributor. |
| Q: |
Where
can I obtain replacement keys? |
| |
Brownbuilt
Pty Limited does not supply replacement keys,
however the following recommended companies can
assist with your enquiries:
| NSW |
John
Farrer: |
(02)
9212 2573 |
|
|
| VIC |
John
Barnes: |
(03) 9563
8022 |
or |
(03) 9347
3077 |
| QLD |
John
Barnes: |
(07) 3844
1800 |
|
|
| SA |
Nelson
Locksmiths: |
(08) 8223
5977 |
|
|
|
| Q: |
What is your colour
range? |
| |
Namco
and Brownbuilt Office Storage products are
finished with quality, durable powder coatings in
a wide range of standard colours- |
| |
Namco:
Brownbuilt Office:
Brownbuilt Industrial: |
11 colours
11 colours
3 colours (product dependent) |
| |
Please
refer to the colour chart accessible through both
the Namco and Brownbuilt product sections of this
web site. |
| Q: |
What is the warranty
period for products? |
| |
Namco
and Brownbuilt products are manufactured in
Australia to a quality system based on Australian
Standard AS/NZS ISO 9001 and are supported
nationally by industry leading warranty periods- |
| |
Namco:
Brownbuilt Office:
Brownbuilt Industrial:
Maxtor Moving Components:
AladdinŽ Electrical Components: |
3 years
- 5 years
5 years
5 years
12 months
12 months |
| Q: |
Does
Brownbuilt supply product only or supply and
install? |
| |
Brownbuilt
fully supports its product offering with national
installation resources. |
| Q: |
Are Brownbuilt products
fire-resistant? |
| |
Brownbuilt
products are not specifically designed as
fire-proof storage units, but their full metal
construction retards fire damage. |
| Q: |
Do two drawer filing
cabinets fit under a desk? |
| |
Standard
two drawer filing cabinets do not fit under desks
due to height, however several products are
available that will serve this function- |
| |
Namco Dimension 2 drawer
"modified" filing cabinet
Brownbuilt Mobile pedestal |
| Q: |
How
many suspension folders fit into a filing cabinet
drawer? |
| |
This
is dependent upon the file thickness, although to
assist with this enquiry each Namco and
Brownbuilt filing cabinet product specification
page details the internal drawer depth. |
| Q: |
What
is the difference between a vertical and lateral
filing cabinet? |
| |
Vertical
filing cabinets are generally of greater depth
than width, and store a single row of folders
front-to-rear. Lateral filing cabinets are
generally wider than their depth, with the
capacity to store suspended folders both
front-to-rear in two rows, or as a single row
from side-to-side. |
| Q: |
What size lockers do you
manufacture? |
| |
Brownbuilt
manufactures a wide range of lockers for varied
applications- |
| |
Height:
Width:
Depth:
Door configurations: |
1800mm
300mm/375mm
450mm
Single/Two/Three/Four/Eight |
| |
Please
refer to the relevant Product Specification page
for more detailed information. |
| Q: |
What
are the internal dimensions and fittings of your
lockers? |
| |
These
are dependent upon the the particular locker size
and door configuration, and are detailed in the
relevant Product Specification pages for
reference. |
| Q: |
Does
the Namco Rifle Locker comply with State Gun
Storage laws? |
| |
The
Brownbuilt Rifle Locker has been designed to
comply with state regulations relating to storage
of category A & B firearms. |
| Q: |
What
sizes are available for the Brownbuilt Office
Maxtor? |
| |
Brownbuilt
Office MaxtorŽ mobile storage units are
available in an extensive range of sizes- |
| |
3 cabinet heights:
3 cabinet widths:
2 standard cabinet depths:
9 standard configurations |
1850mm/2000mm/2150mm
750mm/900mm/1200mm
325mm and 425mm |
| |
Enquiries
for assistance with individual storage
requirements and non-standard configurations
should be directed to Brownbuilt state branches. |
| Q: |
What
is the weight and weight capacity of a Brownbuilt
Office Maxtor? |
| |
The
unladen and loaded weight of Office Maxtor units
is dependent upon the configuration and stored
material. Brownbuilt state offices can provide
information concerning weights and load
capacities for individual Office Maxtor units. |
| Q: |
Do
you know whether a floor structure can take the
weight of a Maxtor mobile storage system? |
| |
Brownbuilt
pioneered the use of mobile storage systems in
Australia and has an unrivalled history with
specifying and installing these systems.
Brownbuilt can supply detailed information
concerning load bearing ratios for individual
Maxtor configuration for approval by relevant
building structural engineers. |
| Q: |
What
accessories are available for Brownbuilt Office
Products? |
| |
Brownbuilt
has a wide range of flexible filing and storage
accessories to maximise storage space and to suit
many different applications- |
| |
Foolscap
suspension filing
Suspended lateral filing
Shelf-based lateral filing
Computer binders
Magazines, books, printed literature
Diskettes and disk cartridges
Audio/visual cassettes |
| Q: |
What
is the difference between suspension and lateral
filing? |
| |
Foolscap
suspension folders are accessible from the top
and top labelled, whereas Lateral folders are
accessed and labelled on the side. |
| Q: |
What
are the differences between Office and Industrial
Maxtor mobile storage units? |
| |
Office
Maxtor units utilise a free-standing
self-contained platform base, furniture finish
cabinets, 500kg mobile capacity, and a defined
range of heights and widths. Industrial Maxtor
systems are track-based, fitted with industrial
shelving cabinets, 1-5 tonne mobile capacity and
can be configured for widths greater than 3 bays,
and heights dependent upon application. |
| Q: |
What
is the difference between a Hand-Operated and
Mechanically-Assisted Industrial Maxtor mobile
storage system? |
| |
Hand-operated
Maxtor units are mobilised using a simple
D-handle, and are typically less than 3 bays
wide. Mechanically-assisted Maxtor units utilise
a geared, chain-drive operated by either the
Brownbuilt Safewind crank handle system, or the
Brownbuilt Posi-Drive wheel option. |
| Q: |
What
is the weight capacity of a shelf? |
| |
Brownbuilt
manufactures a number of individual shelf designs
to suit particular storage applications and
loads- |
| |
Brownbuilt
Office:
750mm wide (110kg)
900mm wide (110 kg)
1050mm wide (75kg)
1200mm wide (75kg) |
| |
Brownbuilt
Industrial:
Light Duty Shelves-
750mm wide (110kg)
900mm wide (110kg)
1200mm wide (110kg)
Medium Duty Shelves-
750mm wide (230kg)
900mm wide (230kg)
1200mm wide (230kg) |
| |
NOTE:
Load capacities quoted are based on uniformly
distributed loads |
| Q: |
What
is the maximum height you can build Brownbuilt
Pallet Racking? |
| |
Brownbuilt
Pallet Racking can be typically installed to a
height of 7.5m without the need to splice
columns. |
| Q: |
What
weight will each pallet bay hold? |
| |
This
dependent upon individual storage applications
and should be referred to your nearest Brownbuilt
State office. |
| Q: |
Does
Brownbuilt Pty Limited manufacture Namco pressure
cookers, barbeques or saucepans? |
| |
No,
enquiries for these products should be directed
to any major department store or to the companies
supplying spare parts listed below. |
| Q: |
Where
can I get seals for my Namco Pressure Cooker? |
|
Pressure Cooker
Centre
Tel. 1800 266 069
Email: info@pressurecooker.com.au
Web: www.pressurecooker.com.au |
